DIGITAL DISRUPTION IN FINANCIAL SERVICES
In the digital disruption era, rapid change is the new normal. The Indian Financial Services Ecosystem is no different. The advent of mobile, cloud, big data, analytics and much else is only accelerating the process, which is further compounded by technologies like Blockchain, Artificial Intelligence, Anti-money laundering, 3D printing, robotics and more. While India’s financial sector has taken significant strides in digital adoption, the state of readiness is far from ideal. To brainstorm the challenges and the way forward for the industry, many discussions keep taking place to make people more concerned for the same. Banking and financial services are becoming more technology led and this helps the service industry to deliver better customer service and solutions. The BFSI segment is on the cusp of disruption because the entry barriers which existed earlier have been removed to a large extent by technology and digital disruption. This point laid focus on trends and challenges of